Policies

📑 ShauryaMart Policies

Eligibility: Returns accepted within 7 days of delivery for unused items in original packaging.
Supplier-based restrictions: Some products may be non-returnable due to supplier rules (e.g., hygiene items, customized goods).
Process: Customer contacts ShauryaMart → we coordinate with supplier → return instructions shared.
Refunds: Issued within 7–10 business days after supplier confirmation.
Defective/Damaged items: Full refund or replacement at no extra cost.
Final Sale: Clearance or discounted items marked “Final Sale” are not eligible for return.

Data Collection: Customer details (name, phone, email, address, payment info) collected for order fulfillment.
Usage: Shared only with trusted suppliers and logistics partners for delivery.
Protection: Data encrypted; compliant with India’s IT Act & upcoming Digital Personal Data Protection Bill.
Cookies: Used for personalized shopping experience.
Customer Rights: Customers can request deletion or correction of their data by emailing shauryamart1@gmail.com.
Website: www.shauryamart.shop

Acceptance: By purchasing, customers agree to ShauryaMart’s terms.
Product Sourcing: ShauryaMart partners with third-party suppliers; product descriptions and availability depend on supplier updates.
Pricing: All prices in INR; inclusive of GST where applicable.
Delivery: Timelines vary (domestic 5–10 days, international 10–20 days). ShauryaMart is not liable for supplier or courier delays.
Order Cancellation: Allowed within 24 hours of placing the order.
Jurisdiction: Governed by Indian law, Pune courts have jurisdiction.

Processing Time: Orders processed within 1–2 business days.
Domestic Delivery: 5–10 business days depending on supplier location.
International Delivery: 10–20 business days.
Charges: Free shipping above ₹999; otherwise calculated at checkout.
Tracking: Customers receive tracking details once supplier dispatches.
Delays: ShauryaMart assists in resolving courier/supplier delays but is not directly liable.
Customs Duties: For international orders, customs duties/taxes are borne by the customer.